Requires a bachelor’s degree with a major in computer science, computer or management information systems, project management, business administration, or a field closely related to those listed and six years of work experience involving lead work, supervision, or management of the business analysis function. Additional work experience as described may substitute for up to two years of the education requirement on a year-for-year basis.
Candidate with background experience in Human Services preferred.Candidate will need excellent skills in critical thinking and analysis, meeting facilitation, verbal and written communication, organization, and interpersonal interactions (e.g partnering, consulting).
Human Resource Division
Department of Human Services
600 East Boulevard Avenue Dept 325
Bismarck ND 58505-0250
Fax: 701-328-1927; e-mail: firstname.lastname@example.org
For More Information, Assistance or Accommodation Contact: Kevin Janes
Employing Unit: Information Technology Services
Telephone Number: 701-328-7510
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
Key tasks performed will be to elicit, analyze, document, communicate and validate requirements for business software applications. Draft business case documents, assist with scope definition, requirement interpretation, process modeling, testing, documentation, training, implementation, and end user application support activities.
Must be able to work well with people and possess strong interpersonal communication skills to effectively communicate concepts to non-technical and technical users. Individual must be a team player that is also able to work independently, meet deadlines and troubleshoot. Cultivate and maintain excellent customer relations through a variety of means.
Must possesses knowledge of the fundamental concepts, principles, practices, and trends of information technology and management applications; systems analysis and design principles, concepts, and methodologies.
Provides software development staff with input on needs and concerns by serving on various advisory committees or by serving as a liaison between users and development staff and sharing user needs and issues impacting the development process.
Assists users and development staff with testing of software updates and enhancements. Assists end users and development staff in the identification, creation, and testing of reports.
Analyzes user goals and informational needs to establish a necessary information base needed for the design, implementation, and training of system enhancements.
Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Successfully engage in multiple initiatives simultaneously.
Drive and challenge business units on their assumptions of how they will successfully execute their plans.
Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
Be the liaison between the business units, technology teams and support teams.
The state of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex, genetics, religion, age, or disability in employment or the provision of services, and complies with the provisions of the North Dakota Human Rights Act.