About Our Dealership
Who We Are:
Minot Chrysler Center was founded in 1989 when the Rydell Group purchased Don Moe Dodge in Minot, ND. The Rydell Group purchases dealerships in order to
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Minot Chrysler Center was founded in 1989 when the Rydell Group purchased Don Moe Dodge in Minot, ND. The Rydell Group purchases dealerships in order to provide an opportunity for a new individual to become the owner of the dealership, and to live in and be a part of the local community. This allowed Larry Durand to purchase the store in 1991. Larry quickly embraced the Rydell Brand Promises, one of the most important being "One Low Price, Plain and Simple, Always" --which is still in practice today. In 1996, Larry purchased the Toyota franchise to go along with the Dodge, Chrysler, and Plymouth brands, and the store became known as Minot Chrysler & Toyota Center.
From the start, Larry and his team have strived to make the dealership the best place to buy a new or pre-owned vehicle in NW North Dakota. The team has grown from 25 in 1989 to over 130 employees currently--supporting Dodge, Chrysler, Jeep, Ram, Fiat and Toyota brands, as well as the Cartiva of Minot and Cartiva Clearance Center locations.
in addition to having the largest inventory of new and pre-owned vehicles in the area, our Service Department and Express Lube provide automotive services for all makes and models of vehicles. We have a full detail center and retail parts department on site, as well as wholesale parts sales and delivery to all of western ND and neighboring states.
Minot Automotive Center has remained an industry leader for over 25 years, and we will strive to continually improve and grow in the future to meet the needs of our valued customers.
What We Believe
Minot Automotive Center and Cartiva of Minot Vision Statement:
To be so effective that we are able to be helpful to others.
Minot Automotive and Cartiva of Minot Values:
We believe these basic values bring success to our business and the personal lives of our employees:
The Value of Honesty and Integrity
We believe that all decisions are to be made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others.
The Value of Individual Responsibility and Accountability
We believe we are responsible to satisfy the needs of our customers for all our products and services. Individual accountability for our own performance and for the quality of our products will demonstrate to our customers we are enthusiastic about them and really care.
The Value of Unconditional Dedication to Excellence
We believe there is no place for mediocrity and half-hearted efforts. We accept personal responsibility for overcoming obstacles and being the very best. We actively choose to excel in every aspect of our personal and professional lives.
The Value of Cooperation and Communication
Close mutual support of one another is a fundamental tenet of ours. We value open communication and encourage new ideas, realizing that teamwork produces a better employee work environment and enthusiastic customers and suppliers.
The Value of Our People
We have nothing of greater value than our people. We respect the uniqueness of every individual and believe that such an attitude will build a team of confident, creative members possessing a high degree of initiative, self-respect, and self-discipline.
We believe in not accepting the status quo, in constant improvement, and in the value of ongoing education in any form. We believe in providing opportunity for personal, professional, and organizational growth within our company.
The Value of Being Good Community Citizens:
We give willingly to and are actively involved in the support of our communities, because they provide us our success.
Minot Automotive Center’s Mission & Philosophy
Minot Automotive Center’s Mission
The goal of Minot Automotive and Cartiva of MInot is to be an industry leader in providing unmatched quality automotive products and services.
We will constantly strive to meet the changing needs of our customers.
Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long term market leadership and profitability.
It is our mission to exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
Minot Automotive and Cartiva of Minot Philosophy / 1, 2,3,4,5
The Minot Automotive and Cartiva of Minot philosophy is based on five areas that we believe are critical to business success. Those areas are:
1. Customer Enthusiasm
Completely satisfied customers who recommend us to family and friends.
2. Employee Satisfaction
We attract the best and they stay with us long term.
3. Financial Performance
We are profitable and use our capital wisely.
4. Market Penetration
We sell lots of everything.
5. Ongoing Improvement
Every day is a starting point from which we improve.
Our philosophy holds that each area is of equal importance. They are all inter-related and overlapping. We continually strive to reach a level of excellence in each of them. However, in any planning or decision making process, or in any situation of seeming conflict or contradiction among the five critical areas, customer enthusiasm will always carry the most weight
